Contact Us

We're here to help you with all your travel needs. Get in touch with our friendly support team for assistance with bookings, travel information, or any questions you may have.

PT. SOGIH TEKNOLOGI BANGSA

Your trusted partner for fast boat transportation across Indonesia

Email Support

Send us an email and we'll respond within 24 hours during business days.

General Inquiries:[email protected]
Customer Support:[email protected]

Phone Support

Call or message us for immediate assistance during business hours.

Office Phone:+62 361-123-4567

Office Location

Visit our office in the heart of Ubud, Bali for in-person assistance.

PT. SOGIH TEKNOLOGI BANGSA

Jalan Raya Ubud No. 123

Ubud, Gianyar, Bali

Indonesia - 80571

Business Hours

Customer Service

Monday - Friday: 8:00 AM - 8:00 PM (WITA)

Saturday - Sunday: 9:00 AM - 6:00 PM (WITA)

Public Holidays: 10:00 AM - 4:00 PM (WITA)

Online Booking

Available 24/7

Book tickets anytime through our website or mobile app

How We Can Help

Booking Assistance

Get help with your reservations and ticket purchases

  • New bookings and reservations
  • Booking modifications and cancellations
  • Payment issues and refunds
  • Group bookings and special requests

Travel Information

Get the latest information about routes, schedules, and travel tips

  • Route information and schedules
  • Weather updates and travel advisories
  • Baggage policies and restrictions
  • Port locations and facilities

Technical Support

Need help with our website or mobile app? We're here to assist

  • Website navigation and booking process
  • Mobile app installation and usage
  • Account creation and login issues
  • Payment gateway problems

Feedback & Suggestions

Share your experience and help us improve our services

  • Service quality feedback
  • Suggestions for improvement
  • Compliments and testimonials
  • Partnership and business inquiries

Emergency Contact

For urgent travel-related emergencies during your journey, contact our 24/7 emergency hotline

Emergency Hotline: +62 811-2345-6789

Our Response Time

24 Hours
Email Response
Immediate
Phone Support
24/7
Emergency Line