Lautania

General Disclaimer

The information provided on this website and through our services is for general informational purposes only. While we strive to keep the information up to date and correct, we make no representations or warranties of any kind about the completeness, accuracy, reliability, suitability, or availability of the website or the information contained on the website for any purpose.

Important Note

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage arising from loss of data or profits arising out of, or in connection with, the use of this website.

Service Limitations

Our fast boat services are subject to various factors beyond our control that may affect service availability, schedules, and operations:

Weather conditions and sea state may cause delays, cancellations, or route changes
Mechanical issues or maintenance requirements may affect vessel availability
Port authority restrictions or closures may impact departure and arrival times
Government regulations or policy changes may affect service operations
Safety considerations may require service modifications or cancellations

Booking and Payment Disclaimer

All bookings and payments are subject to our terms and conditions. Please note the following important points:

Booking Terms

• Bookings are confirmed only upon receipt of full payment
• Customers are responsible for providing accurate information
• All bookings are subject to availability
• Changes may incur additional fees

Payment Terms

• Payments are processed through secure third-party providers
• We do not store credit card information
• Refunds are subject to our cancellation policy
• Payment disputes must be reported within 30 days

Third-Party Services

Our services may involve third-party providers over whom we have no direct control. We are not responsible for the actions, services, or policies of these third parties:

Third-Party Services Include:

• Independent boat operators and their crew
• Payment processing companies and financial institutions
• Port authorities and harbor management
• Insurance companies and coverage providers

Accuracy of Information

While we make every effort to ensure that the information on our website is accurate and up-to-date, we cannot guarantee its completeness or accuracy. Schedules, prices, and availability are subject to change without notice.

Information Disclaimer

Always verify critical information such as departure times, locations, and requirements directly with our customer service team before traveling.

Limitation of Liability

To the fullest extent permitted by applicable law, PT. SOGIH TEKNOLOGI BANGSA shall not be liable for any damages of any kind arising from the use of our services, including but not limited to:

Direct, indirect, incidental, punitive, and consequential damages
Loss of profits, revenue, data, or use
Business interruption or loss of business opportunities
Personal injury or property damage
Any damages arising from third-party actions or omissions

User Responsibilities

Users of our services are responsible for ensuring compliance with all applicable laws, regulations, and requirements:

Travel Documents

• Valid identification documents
• Required travel permits or visas
• Health certificates or vaccination records

Safety Compliance

• Following all safety instructions and crew directions
• Proper use of safety equipment when provided
• Maintaining appropriate behavior during travel

Force Majeure

We shall not be liable for any failure or delay in performance under our services which is due to circumstances beyond our reasonable control, including but not limited to:

Force Majeure Events:

• Natural disasters (earthquakes, tsunamis, volcanic eruptions)
• Extreme weather conditions
• Government actions or regulations

• Labor strikes or industrial disputes
• Acts of terrorism or war
• Pandemics or health emergencies

Governing Law

This disclaimer is governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from this disclaimer shall be subject to the exclusive jurisdiction of the courts in Bali, Indonesia.

Questions About This Disclaimer

If you have any questions about this disclaimer or need clarification on any points, please contact us:

PT. SOGIH TEKNOLOGI BANGSA

Ubud, Bali, Indonesia - 80571

Email: [email protected]