Privacy Policy

Welcome to Lautania, operated by PT. SOGIH TEKNOLOGI BANGSA. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect information about our website visitors and service users. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

• Personal Information: Name, email address, phone number, date of birth, and identification documents
• Booking Information: Travel dates, destinations, passenger details, and preferences
• Payment Information: Credit card details, billing address, and transaction history (processed securely through third-party payment processors)
• Communication Data: Messages, feedback, and correspondence with our customer service team

How We Use Your Information

PT. SOGIH TEKNOLOGI BANGSA uses the collected data for various purposes:

• To provide and maintain our fast boat booking service
• To process your bookings, payments, and issue tickets
• To provide customer support and respond to your inquiries
• To communicate with you about your bookings, service updates, and promotional offers
• To analyze usage patterns and improve our website and services
• To comply with legal obligations and protect our rights and interests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website and conducting our business
• When required by law, court order, or government regulation
• In connection with a merger, acquisition, or sale of business assets
• With your explicit consent for specific purposes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Right to access and receive a copy of your personal data
• Right to correct inaccurate or incomplete personal data
• Right to request deletion of your personal data
• Right to data portability in a structured, machine-readable format
• Right to object to processing of your personal data for marketing purposes

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking and transaction records are typically retained for 7 years for accounting and legal purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: